How can I book an appointment with the Advice Service?

To book an appointment with the Advice Service, follow these steps:

• Visit the Advice page on the UOGSU website.
• Click the link below to access the Microsoft Teams booking form.
• Select an available time slot and day that works for you.
• Provide details about your case, your school, level of study, and any relevant background information.

Everyone must use the booking form to ensure consistent record-keeping and allow us to prepare for your meeting effectively.

The bookings form is checked on an ongoing basis.

Before emailing, check that you have:

- Tried booking in using your university issued email address.

- You have filled in all the fields in the form,

- Ensure you have selected an available time and date.

If you still cannot access the bookings form after having tried these options, email suadvice@glos.ac.uk. We will then try to resolve any issues within the bookings form.

The advice service is a safe and confidential space for students to come for advice and guidance We are here specifically to assist and guide you through academic processes, as well as listen to you and signpost you to the most appropriate support service Assisting and guiding you through academic processes can take the form of; providing context and ideas on how to write an appeal, complaint or Professional suitability and Fitness to Practice response explaining the process and policy of appeals, complaints and professional suitability and Fitness to Practice procedures Signposting to Helpzones to receive extenuating circumstances Helping you to understand the evidence you may need for pursuing a case We are here to support you through advocacy and supporting you in self-advocating in your specific case. We are here to support students in processes to help them achieve the best outcome they can, however, we are not able to provide legal respresentation for students. We will signpost to other services where appropriate e.g. mental health and wellbeing and money advice.

Where can I find essential resources?

You can find core University services on MyGlos or follow one of the links below:

What is expected from students when accessing the advice service?

When accessing the Advice Service, students are expected to:

- Attend meetings on time or provide at least 30 minutes notice if they cannot attend.

- Follow up with the appropriate support services they are referred to and book their own meetings.

- Inform the Advice Service in advance if they wish for staff to attend their meetings in a supportive capacity.

Our office hours are Monday to Thursday, 9 AM to 5 PM.

For more information, view our advice page to see how we can help.
Advice Page